Project

Introduction

Welcome to READYPREPGO.AI ("RPG," "we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our emergency planning web application at readyprepgo.ai (the "Service").

Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

Information We Collect

Personal Information You Provide

When you register for and use our Service, we collect the following types of personal information:

Account Information:

First and last name
Email address
Mobile phone number
Street address and ZIP code
Neighborhood type (urban, suburban, rural)

Household Information:

Household size and composition
Family member details (names, ages, email addresses, phone numbers)
Daytime locations for household members
Health conditions and functional needs assessments
Pet information and special considerations

Emergency Planning Information:

Meeting place addresses (local and out-of-area)
Emergency contact information
Supply inventory and preferences
Alert service selections

Payment Information:

Payment card information (processed securely through Stripe)
Billing address
Subscription plan details

Information Collected Automatically

When you access our Service, we may automatically collect certain information, including:

Technical Information:

IP address
Browser type and version
Device information
Operating system
Pages visited and features used
Time and date of visits
Referring website addresses

Usage Data:

Onboarding progress and completion status
Dashboard interactions
PDF plan generation requests
Email distribution activity
Readiness assessment scores

Location-Based Information

We collect and process your ZIP code and street address to:

Assess local hazard risks using the National Risk Index (NRI)
Identify county-level emergency resources
Generate location-specific emergency preparedness recommendations
Geocode and validate meeting place addresses

How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery:

Create and maintain your user account
Provide personalized emergency planning recommendations
Generate customized PDF emergency plans
Assess local hazard risks specific to your location
Facilitate emergency plan distribution to family members
Process and manage your subscription
Send transactional emails related to your account and service usage

Service Improvement:

Analyze user engagement and application performance
Identify and fix technical issues
Develop new features and functionality
Optimize user experience and interface design

Communication:

Respond to your inquiries and support requests
Send important service announcements and updates
Provide customer support
Send subscription renewal reminders and billing notifications

Legal and Safety:

Comply with legal obligations
Enforce our Terms of Service
Protect against fraud and unauthorized access
Defend our legal rights

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

With Your Consent:

When you choose to share your emergency plan with family members via email
When you explicitly authorize us to share information

Service Providers:

We work with trusted third-party service providers who assist us in operating our Service, including:

Stripe: Payment processing and subscription management
Email Service Providers: Delivery of transactional emails and emergency plan distribution
Cloud Storage Providers: Secure storage of user-generated content and PDF plans
Database Hosting: Secure storage of user account and planning information

These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information and use it only for the purposes we specify.

Legal Requirements:

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order, subpoena, or government agency).

Business Transfers:

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.

Protection of Rights:

We may disclose information when we believe it is necessary to:

Comply with applicable laws or respond to legal process
Protect the rights, property, or safety of RPG, our users, or the public
Detect, prevent, or address fraud, security, or technical issues
Enforce our Terms of Service or other agreements

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit using SSL/TLS protocols
Secure database storage with access controls
Regular security assessments and monitoring
PCI-compliant payment processing through Stripe
Restricted employee access to personal information
Secure authentication systems

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Service. We will retain and use your information as necessary to:

Comply with legal obligations
Resolve disputes
Enforce our agreements
Maintain backup and business records

When you delete your account or request deletion of your data, we will delete or anonymize your personal information within a reasonable timeframe, except where we are required to retain it for legal, regulatory, or legitimate business purposes.

Your Rights and Choices

Depending on your location and applicable law, you may have the following rights regarding your personal information:

Access and Portability:

Request access to the personal information we hold about you
Request a copy of your data in a portable format

Correction:

Update or correct inaccurate or incomplete information through your account settings or by contacting us

Deletion:

Request deletion of your personal information, subject to certain legal exceptions

Opt-Out:

Unsubscribe from marketing communications (note: you will still receive transactional emails related to your account)
Opt out of certain data collection practices

Restriction:

Request that we limit how we use your information

Objection:

Object to our processing of your information in certain circumstances

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within a reasonable timeframe and as required by applicable law.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Service. Cookies are small data files stored on your device that help us:

Remember your login information
Understand how you use our Service
Improve site functionality and performance
Provide personalized content

You can control cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our Service.

Third-Party Links and Services

Our Service may contain links to third-party websites, applications, or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Third-Party Services We Use:

National Risk Index (NRI): We access publicly available county-level hazard data to provide risk assessments
Stripe: Handles all payment processing with their own privacy and security measures
Email Service Providers: Deliver emails on our behalf

Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our Service, you consent to the transfer of your information to the United States and other countries where we operate.

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:

The right to know what personal information we collect, use, and disclose
The right to request deletion of your personal information
The right to opt out of the sale of personal information (note: we do not sell personal information)
The right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

Posting the updated Privacy Policy on our website
Updating the "Last Updated" date at the top of this policy
Sending you an email notification (for significant changes)

Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

READYPREPGO.AI

Email: team@readyprepgo.ai

Address: 2752 N HOLLADAY DR, Cornelius, OR 97113

For data protection inquiries, you may also contact our Data Protection Officer at: team@readyprepgo.ai

Dispute Resolution

If you have a complaint about our privacy practices, please contact us first so we can attempt to resolve your concern. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.